Astrid Holzhauser - Customer Support
Contact:
Tel: +43-1-218 85 03-11
Fax: +43-1-218 85 02
Astrid Holzhauser is born on the 31st of October 1977. After her matriculation exam in 1996 she studied "Raumplanung und Raumordnung" at the Technical University in Vienna. Soon after that, because of her interest of IT she turned to the challenges of this area. Therefore in 1999 she decided to study at the FHS Eisenstadt for "information management".
She wrote her diploma thesis following an order from factline on the topic chat technologies in the working environment. She completed her studies with excellence in June 2003.
After she proved herself as an indispensable trainee, since September 2005 she is a fixed member of our team. Since then she is responsible for the client support, product trainings and manuals, as well as for project coordination. Her ability to get to the bottom of everthing that has no rhyme or reason characterises her work.
She is always pleased to answer any of your questions concerning the use of our products.
Publications
Harnoncourt M., Holzhauser A., Meinl P., Seethaler U. (2003): Referencing as a key to efficient chat. In: Beißwenger M. (Ed.), Chat-Kommunikation in Beruf, Bildung und Medien: Konzepte - Werkzeuge - Anwendungsfelder. Stuttgart: ibidem.
 read more (only available in German)
Holzhauser A. (2003): Chat-technologies in a working environment. Eisenstadt: Fachhochschul-Studiengang Informationsberufe.
 read more (only available in German)
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